Shipping Policy

Femme NYC Shipping Policy

At Femme NYC, we are committed to providing all of our customers with fast, reliable, and transparent shipping services. This Shipping Policy outlines our processing times, shipping expectations, and procedures to ensure a seamless shopping experience.

Shipping Times

Femme NYC aims to process and dispatch all orders within 24 to 48 hours of order confirmation. Once shipped, orders typically arrive within 5–14 business days, depending on your location and external factors such as:

  • Weather conditions

  • High-demand periods (e.g., holidays)

  • Customs clearance (for international orders)

Please note that shipping times may vary and are estimated, not guaranteed.

Free Shipping

We proudly offer free U.S. shipping on all orders, regardless of order value. This is part of our commitment to making your shopping experience as effortless and enjoyable as possible.

Order Processing & Fulfillment

All orders are shipped directly from our supplier. This allows us to reduce handling times while ensuring each item undergoes a final quality check before dispatch.

After placing your order, you will receive a confirmation email with full details of your purchase.

Once your order has been shipped, we will send you a tracking email so you can monitor your package with ease.

Order Tracking

Every Femme NYC order includes tracking information. You will receive a tracking number by email once your order ships. This allows you to follow your parcel via the courier's website, so you’ll always know where your item is and when to expect it.

Questions & Support

If you have any questions about your order or our shipping process, our customer support team is here to assist you. Please reach out via:

📧 Email: info@femmenyc.com

We aim to respond promptly and professionally to all inquiries, typically within 24 hours.

Shipping Limitations & Exceptions

While we do our best to meet all estimated shipping timeframes, certain circumstances beyond our control may occasionally cause delays, including:

  • Customs procedures

  • Adverse weather conditions

  • Global supply chain disruptions

  • Force majeure events

Femme NYC is not responsible for shipping delays caused by external factors but appreciates your understanding in such cases.

Conclusion

Femme NYC is dedicated to delivering a smooth and enjoyable shopping experience — from the moment you place your order to the moment it arrives at your door. By following the guidelines outlined in this Shipping Policy, we strive to ensure every order is shipped with care, accuracy, and efficiency.

For further assistance or clarification, please feel free to contact us at info@femmenyc.com.

Free Shipping, Always

Enjoy complimentary shipping on every order — because elevated style should always arrive effortlessly

Customer Care That Keeps Up With You

Have a question? We're here whenever you need us — and we’ll always get back to you within 24 hours. Quick, friendly, and ready to help.

100% Return Guarantee

Changed your mind? No worries. Send your items back within 30 days — easy, stress-free, and hassle-free.

Safe and Easy Checkout

Fast, Secure Checkout — Every Time

Pay with confidence using your credit card. Your information is always safe with us.